Warranty

THESE APPLIANCE (S) HAS/HAVE BEEN MANUFACTURED AND SUBJECTED TO RIGOROUS QUALITY CONTROL ASSESSMENTS

1.ALL RETURNS MUST BE ACCOMPANIED BY A RETURN AUTHORIZATION NUMBER (RA#) OTHERWISE THEY WILL BE REJECTED AND NO REFUND WILL BE ISSUED.

***ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE UNLESS OTHERWISE AUTHORIZED BY DIANA THE HUNTER IN WRITING***

2.This number is available by first sending a request via email to: dianathehunter@bbsector.net

3.All products come with a 6 month manufacturer's limited warranty against manufacturing defects

4.Any user mishandling or misuse is not covered under the warranty.

5.Only Authorized Manufacturer Repair is permitted. All other repairs constitute a full void of warranty.

Refunds (if applicable) Do to technical issues ONLY.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund. Depending on the technical evaluation. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at dianathehunterwt@hotmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges or Credit (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dianathehunterwt@hotmail.com for authorization.

There will be absolutely no refunds on shears. Used or sharpened shears will not be accepted for return or credit.

Shipping

To return your product after you receive your RA#, you should mail your product to the: Diana The Hunter World Trade address provide. 

 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.